Custom orders fail on details, not on price. Most of the friction sits in three places: logo files, packaging artwork, and the gap between an approved sample and the production run. Here is how those three are handled at our factory.

Meeting buyers at an overseas exhibition
Step one: logo and artwork
Logo customisation starts at 500 sets on most products, and the logo itself is free – we do not charge a plate fee. Buyers send vector artwork; our team returns a proof with the print position and size on the actual housing. Nothing goes to production until that proof is signed off.
Packaging is a separate step. Artwork is checked for barcode placement, carton dimensions and market-specific labelling before the print run.

Factory and office, Foshan, Guangdong
Step two: sample, then production
- Samples are accepted on most products, and shipping to a buyer’s Chinese warehouse is free.
- Once the sample is approved, the specification is locked – chip, driver, beam pattern and packaging.
- Production follows that locked specification; changes after this point are quoted separately.
Step three: dispatch
Stock items leave within five days. Custom runs depend on the print and assembly queue, and the schedule is confirmed with the proforma invoice rather than promised verbally.
For buyers planning a season, the useful rhythm is this: our R&D releases three to five new items each season, so a range review before each buying cycle usually surfaces something worth adding without a new tooling cost.
What to send with the first enquiry
- Socket and target market
- Estimated annual volume, even rough
- Whether the logo goes on the housing, the box, or both
- Any certification the destination market requires
Enquiries are answered within 24 hours. A complete first message usually turns into a quotation on the same day.
Post time: Oct-29-2026


